Chapter 1 When I initially began this writing project, I had to witness objections from many different sources. But today, I am sixty years old and the incident no longer worries the participants. Today, I am free to write about it. I was twenty five when I joined Daniel school of business. The year was 2199; B-school education was undergoing a period of tumultuous competition. Schools competed for an image; there were a couple of big firms that recruited only from schools with good repute. Shadows of glistening brand image cast by these firms’ affiliation with the schools put them on the top of the students’ choice list. Our HAL 9000 CRM had indicated a spur of reactions from the most loyal clientele in the coming days. We had no time to loose. Our team set out to find the potential trigger points. We had molecular biologists working on our HAL 9000 to locate fractious elements within the DNA of our loyal network. The results pointed to a man from Ken’s school. We had no choice but...